Bourne Dental Associates
1 Technology Park Dr, c, Bourne, Massachusetts, 02532
Bourne Dental Associates has a polarized reputation. Many patients praise the clinical staff, hygienists, and specific dentists for their gentle, compassionate, and thorough care, especially with children and anxious patients. However, there are significant complaints regarding the administrative and billing departments, including rude front-desk staff, rigid policies, and billing errors, which have led some long-term patients to leave.
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Verify all billing estimates in writing before any procedure to avoid surprises.
✓ What Works Well
- Gentle and compassionate dental care
- Great with children and anxious patients
- Clean and modern facility
✗ Areas to Improve
- Rude or unhelpful front-desk staff
- Rigid scheduling and billing policies
- Occasional billing errors
- Why can't I get an emergency appointment?
- Is this procedure covered by insurance?
- Why was I billed for this?
The dentists are great, but the office staff is a headache.
They really helped my child overcome their fear of the dentist.
Great care, but keep an eye on your billing.
- Category Health & Medical
- City Bourne
- State Massachusetts
- Postcode 02532
- Country United States
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