Bowen Hefley Orthopedics
Health & Medical · Orthopedic Clinic

Bowen Hefley Orthopedics

5220 Northshore Dr, North Little Rock, Arkansas, 72118

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Bowen Hefley Orthopedics is a busy, high-volume practice known for excellent surgical outcomes. Patients appreciate the expertise of the PAs and surgeons, but there is a recurring theme of frustration regarding billing, long wait times, and perceived lack of empathy from administrative staff.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 89/100
Admin Efficiency 45/100
Pro Tip

The PAs at this clinic are highly regarded and often provide more consistent follow-up than the surgeons themselves.

High volume practice
On-site physical therapy
Pros & Cons

✓ What Works Well

  • Skilled surgeons
  • Effective physical therapy
  • Good surgical results

✗ Areas to Improve

  • Billing department issues
  • Long wait times
  • Rude administrative staff
Frequently Asked Questions
  • Why is the billing so confusing?
  • Are the wait times always this long?
User Feedback

Great doctors, but the billing is a nightmare.

Kenny the PA is fantastic.

They treat you like cattle.

Location Details
Street: 5220 Northshore Dr
Neighborhood: North Little Rock
State: Arkansas
Postcode: 72118
Country: United States
Location
5220 Northshore Dr, North Little Rock, AR 72118
Quick Info
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