Bowie Internal Medicine & Gastroenterology
14999 Health Center Dr, Suite 201, Bowie, Maryland, 20716
Bowie Internal Medicine & Gastroenterology has a long-standing reputation, with many patients loyal to providers like Dr. Lizy Thomas and NP Jan Bebe. Patients appreciate the thorough care and professional medical staff. However, there is a significant volume of negative feedback regarding administrative issues, including billing errors, rude front desk staff, and difficulty scheduling appointments. The practice's transition to a more corporate model has been a source of frustration for many.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all communication to avoid the phone system.
✓ What Works Well
- Excellent long-term providers
- Thorough medical care
- Professional medical staff
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance errors
- Difficult scheduling
- Why is it so hard to reach the office?
- How do I resolve a billing error?
Doctors are great, but the admin is a mess.
I've been here for years, but the service is declining.
Worth it for the doctor, but the system is frustrating.
- Category Health & Medical
- City Bowie
- State Maryland
- Postcode 20716
- Country United States
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