Braces Braces
10377 Industrial Blvd, Covington, Georgia, 30014
Patients are split on their experience here. Many love the friendly staff and quick, effective treatment, often calling the results spot on. However, a significant number of people are frustrated by poor communication, specifically the inability to reach the office by phone. Some also report billing issues and disorganized scheduling that makes the process stressful.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a scheduling issue, skip the call center and try to visit the office in person to speak with the manager directly.
✓ What Works Well
- Friendly and gentle staff
- Quick treatment times
- Modern office environment
✗ Areas to Improve
- Extremely difficult to reach by phone
- Unreliable appointment scheduling
- Billing and financial department issues
- Why is it so hard to get someone on the phone?
- How do I resolve a billing dispute?
Great clinical results but the admin side is a mess.
Staff is super nice when you are actually in the chair.
Communication is non-existent.
- Category Health & Medical
- City Covington
- State Georgia
- Postcode 30014
- Country United States
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