4271 Highlands Dr, McKinney, Texas, 75070
This office has seen significant turmoil following a change in management and doctors. While many patients still love the clinical staff—especially Juan—there are growing complaints about poor communication, billing errors, and difficulty reaching the office. It seems to be a practice in transition, and patients are advised to be cautious regarding contracts and billing.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are considering braces here, get every single detail of your contract and billing in writing.
✓ What Works Well
✗ Areas to Improve
The clinical side is great, but the office side is a mess.
They seem more interested in money than patients.
Juan is the only reason we stay.