Brad A. Hughes: Allstate Insurance
528 Howell Rd, #12, Greenville, South Carolina, 29615
The Brad A. Hughes Allstate agency is generally well-regarded for its friendly and helpful staff, with agents like Ryan Yang and Cason receiving high praise for their professionalism and patience. However, there are some significant complaints regarding communication issues with the call center and frustration over rate increases. It's a solid agency for those who value a local team, but be prepared for the typical industry-wide rate hikes.
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If you need to reach the office, try to call during business hours and ask specifically for your agent to avoid being routed to the call center.
✓ What Works Well
- Friendly and helpful staff
- Professional and patient agents
- Easy to reach a human
✗ Areas to Improve
- Communication issues with call center
- Rate increases
- Slow follow-up
- How can I lower my premium?
- Can you help me with a claim?
Ryan is awesome
Cason is a godsend
Great agents
- Category Financial Services
- City Greenville
- State South Carolina
- Postcode 29615
- Country United States
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