Brad Sutter - State Farm Insurance Agent
435 S Roselle Rd, Schaumburg, Illinois, 60193
Brad Sutter's agency is highly regarded for its long-term reliability and exceptional service. Clients appreciate the 'white glove' treatment and the fact that a real person answers the phone. Staff members like Laurie Baldino and Matthew Wach are frequently praised for going above and beyond, even outside of business hours. While there are a few negative reviews regarding claim handling and billing, the majority of clients feel well-protected and valued.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a regular policy review; they are known for being very thorough in assessing your protection needs.
✓ What Works Well
- Exceptional, personalized service
- Real people answer the phone
- Proactive and dedicated staff
✗ Areas to Improve
- Some negative experiences with claim settlements
- Occasional billing discrepancies
- How can I get a bond for a special event?
- What is the process for filing a claim?
Laurie is a tremendous asset.
They treat you like family.
White glove service.
- Category Financial Services
- City Schaumburg
- State Illinois
- Postcode 60193
- Country United States
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