309 Pirkle Ferry Rd, Suite E300, Cumming, Georgia, 30040
The agency has a polarized reputation. Many clients praise agents like Rebecca and AJ for their professionalism and ability to save money. However, there are significant complaints about poor communication, lack of responsiveness, and administrative errors. It seems to be a hit-or-miss experience depending on the agent.
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They are a large agency, so service quality can vary significantly depending on which agent you are assigned.
✓ What Works Well
✗ Areas to Improve
Saved money on premiums
Great customer service
Some frustration with follow-up