Brad's Auto Service
7325 N Oak Trafficway, Kansas City, Missouri, 64118
Customers are split on this shop. Many praise the team for being honest, quick, and saving them money compared to dealerships. However, a significant number of reviewers report feeling pressured, overcharged, or dismissed when raising concerns. Some feel the shop lacks transparency regarding labor costs and diagnostic fees. Overall, it seems like a hit-or-miss experience depending on who is working.
We analyze 76 public reviews for Brad's Auto Service using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written breakdown of labor versus parts before authorizing any work.
✓ What Works Well
- Honest and fair pricing for many
- Quick turnaround times
- Knowledgeable mechanics
✗ Areas to Improve
- Inconsistent customer service
- Reports of aggressive upselling
- Poor communication on diagnostic fees
- Are they honest with women customers?
- Why was I charged for an inspection I thought was free?
- Do they stand by their repair work?
Great bang for the buck when they get it right.
Felt pressured to pay for unnecessary repairs.
Staff can be dismissive if you question the bill.
- Category Automobile
- Neighborhood Gladstone
- City Kansas City
- State Missouri
- Postcode 64118
- Country United States
