65 Rte 4, River Edge, New Jersey, 07661
The firm has a polarized reputation. Many clients appreciate the initial support and the efforts of specific case managers, but a significant number of reviewers report feeling abandoned or ignored once the case is underway. Issues with communication, transparency regarding fees, and case management are recurring themes, leading to frustration for those expecting a more hands-on approach.
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Document every interaction and request written updates to avoid confusion during staff changes.
✓ What Works Well
✗ Areas to Improve
They sold me a dream but never returned my calls.
The staff is friendly, but the firm feels disorganized.
Some clients felt the firm was only interested in high-value cases.