Brentwood Dental Group
2440 S Brentwood Blvd, Brentwood, Missouri, 63144
Patients are split between loving the clinical care and hating the billing department. The dentists and hygienists, particularly Jillian and Dr. Wassom, receive high praise for their gentle touch and professionalism. Conversely, the front office is frequently called out for aggressive upselling, billing errors, and rude customer service.
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Always request a written estimate before any procedure and double-check your insurance coverage independently.
✓ What Works Well
- Gentle and thorough hygienists
- Modern, high-tech facility
- Excellent clinical bedside manner
✗ Areas to Improve
- Aggressive upselling
- Confusing billing practices
- Rude front desk staff
- Why am I getting a bill months later?
- Are you in-network with my insurance?
- Can I get a copy of my records?
Clinical care is top-tier
Billing is a total nightmare
Great for routine cleanings
- Category Health & Medical
- City Brentwood
- State Missouri
- Postcode 63144
- Country United States
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