Brentwood Smiles Dentistry and Orthodontics
6660 Lone Tree Wy, Suite 7, Brentwood, California, 94513
This office has a very mixed reputation. While some patients have had great experiences with specific doctors and assistants, there are numerous complaints about aggressive upselling, billing transparency issues, and poor customer service. It is a high-volume practice, and patients often feel like just another number.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a detailed treatment plan and verify all codes with your insurance provider before agreeing to any work.
✓ What Works Well
- Some very kind and skilled staff
- Convenient location
- Modern equipment
✗ Areas to Improve
- Aggressive upselling of services
- Billing transparency issues
- Poor customer service
- Why was I charged for this service?
- Is this procedure really necessary?
They are all about the money.
Great care from specific staff, but the office is a headache.
Check your insurance coverage before agreeing to anything.
- Category Health & Medical
- City Brentwood
- State California
- Postcode 94513
- Country United States
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