Brett Baker, MD
897 Von Kolnitz Rd, Suite 101, Mount Pleasant, South Carolina, 29464
Patients generally praise Dr. Baker for his brilliant surgical skills and compassionate bedside manner. Many feel heard and well-informed about their cardiac health. However, some report significant frustration with the administrative staff, particularly regarding rigid appointment policies and poor communication. While the clinical care is top-notch, the front office experience can feel cold or dismissive.
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The clinical team is highly rated, but arrive early; the office is strict about the 15-minute grace period.
✓ What Works Well
- Exceptional surgical expertise
- Clear and thorough explanations
- Compassionate patient care
✗ Areas to Improve
- Rigid appointment cancellation policies
- Aloof or unfriendly front desk staff
- Difficulty getting timely follow-up
- How do I get my test results?
- Is there any flexibility for late arrivals?
Dr. Baker is a life-saver.
Front office needs a reality check on customer service.
Clinical staff is efficient and kind.
- Category Health & Medical
- City Mount Pleasant
- State South Carolina
- Postcode 29464
- Country United States
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