Brett Carlini - State Farm Insurance Agent
Financial Services · Insurance Agency

Brett Carlini - State Farm Insurance Agent

20269 E Smoky Hill Rd, B, Centennial, Colorado, 80015

Google Maps Updated: 14 May 2026
Authenticity Score: 88/100
About

Customers consistently praise the team for being responsive, professional, and helpful. Many long-term clients appreciate the personalized attention and the ability to bundle policies for better rates. While most feedback is glowing, a few users reported issues with claim management and billing discrepancies. Overall, the office is seen as a reliable, old-school agency that puts the client first.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
17
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 92/100
Pro Tip

Ask for specific staff members like Nicole or Emree for the fastest resolution on policy changes.

High retention rate
Walk-in friendly
Pros & Cons

✓ What Works Well

  • Responsive staff
  • Competitive pricing
  • Personalized service

✗ Areas to Improve

  • Billing issues
  • Claim management frustration
  • Occasional communication gaps
Frequently Asked Questions
  • How do I bundle my home and auto?
  • Why did my premium increase?
User Feedback

Staff is super helpful and kind

Great rates compared to online carriers

Some issues with corporate mismanagement

Location Details
Street: 20269 E Smoky Hill Rd, B
Neighborhood: Centennial
City: Centennial
State: Colorado
Postcode: 80015
Country: United States
Location
20269 E Smoky Hill Rd B, Centennial, CO 80015
Quick Info
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