2120 Sarno Rd, Melbourne, Florida, 32935
Brevard Health Alliance is a mixed bag. Many patients appreciate the 'all-in-one' convenience of having primary care, dental, and pharmacy services in one location. However, there is a significant volume of complaints regarding administrative issues, including poor record-keeping, difficulty reaching the office by phone, and rude front-desk staff. Some patients feel the quality of care is inconsistent.
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If you need medical records, request them in person and follow up frequently; the portal is often unreliable.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a headache
Convenient, but administrative hurdles are real
Feels like a poorly run office