Brian Gross, MD
1930 Braeburn Cir, empty, Salem, Virginia, 24153
Dr. Brian Gross receives mixed reviews regarding his bedside manner, with some patients finding him dismissive while others praise his surgical skill. The office staff frequently faces criticism for poor phone communication and long hold times. Despite this, many patients report successful outcomes for sinus and ear procedures.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients suggest seeing the Physician Assistant (PA) for a more thorough and conversational experience.
✓ What Works Well
- Highly competent surgeon
- Quick procedure scheduling
- Helpful PA staff
✗ Areas to Improve
- Poor phone responsiveness
- Dismissive bedside manner
- Long wait times
- Is the office responsive to follow-up calls?
- Does he offer minimally invasive options?
Great surgical results
Hard to reach by phone
PA is very thorough
- Category Health & Medical
- City Salem
- State Virginia
- Postcode 24153
- Country United States
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