Brian Hartle - State Farm Insurance Agent
239 Christiana Rd, Suite C, New Castle, Delaware, 19720
This agency is known for its long-term client relationships and dedicated staff. Agents like Dorothy and Ronda receive frequent praise for their responsiveness and ability to find savings. However, there are notable complaints regarding communication issues, billing errors, and difficulty reaching the agent directly. While many have had great experiences, others feel the agency's administrative follow-through is lacking.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to work directly with your agent rather than the main corporate line for better results.
✓ What Works Well
- Long-term client relationships
- Responsive and helpful staff
- Good potential for cost savings
✗ Areas to Improve
- Communication and follow-up issues
- Billing errors and confusion
- Difficulty reaching the agent directly
- Why did my premium increase?
- How do I resolve a billing error?
- Can you help me bundle my home and auto?
Dorothy is family to me.
Great service, but watch your billing statements.
They made a mistake and wouldn't fix it.
- Category Financial Services
- City New Castle
- State Delaware
- Postcode 19720
- Country United States
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