4412 E New York St, Unit B, Aurora, Illinois, 60504
Brian Helmig's agency faces significant criticism regarding communication, claims processing, and unprofessionalism. While some clients have had positive experiences with specific agents, there are numerous reports of rude behavior, long hold times, and lack of transparency. The office seems to struggle with maintaining a consistent level of service, leading to frustration for many customers.
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✓ What Works Well
✗ Areas to Improve
Very unprofessional
Great service
Rude and disrespectful