Brian Hicks - State Farm Insurance Agent
Financial Services · Insurance Agency

Brian Hicks - State Farm Insurance Agent

8763 Holly Springs Rd, Apex, North Carolina, 27539

Google Maps Updated: 14 May 2026
Authenticity Score: 87/100
About

Brian Hicks' agency is highly regarded for its exceptional staff, with Michelle Gilbert receiving frequent, glowing praise for her dedication and expertise. Clients appreciate the agency's ability to provide customized, cost-effective coverage and its prompt, professional communication. While there is one report of a negative experience, the vast majority of reviews highlight a seamless, stress-free process. It's a top choice for those in Apex looking for a knowledgeable and reliable insurance partner.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
14
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 92/100
Staff Helpfulness 96/100
Pro Tip

Ask for Michelle Gilbert; she is widely recognized for her deep knowledge and patience.

High responsiveness
Expert policy customization
Pros & Cons

✓ What Works Well

  • Exceptional staff (Michelle is a standout)
  • Customized, cost-effective coverage
  • Prompt and professional communication

✗ Areas to Improve

  • Isolated negative experience
  • None mentioned
  • None mentioned
Frequently Asked Questions
  • Can you help me bundle my home and auto?
  • How do I transfer my policy?
User Feedback

Michelle is an absolute beast at her job.

They treat you like family.

Seamless and stress-free process.

Location Details
Street: 8763 Holly Springs Rd
Neighborhood: Apex
City: Apex
Postcode: 27539
Country: United States
Location
8763 Holly Springs Rd, Apex, NC 27539
Quick Info
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