4830 Knightsbridge Blvd, Suite A, Columbus, Ohio, 43214
Dr. Phipps is praised for his punctuality, clear communication, and professional demeanor. Most patients feel well-cared for and appreciate his efficiency. However, there is a vocal minority of patients who have had negative experiences with the front office staff, citing rudeness and poor communication, which has led some to seek care elsewhere.
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If you have administrative issues, try to communicate directly through the patient portal rather than calling.
✓ What Works Well
✗ Areas to Improve
Dr. Phipps is great, but the office staff needs a reality check.
I love the MyChart integration.
The front desk is a major roadblock to an otherwise great practice.