Home Services · Plumbing and HVAC

Brick Street Plumbing & HVAC

312 E Market St, Suite F, Leesburg, Virginia, 20176

Google Maps Updated: 20 May 2026
Authenticity Score: 48/100
About

Brick Street Plumbing & HVAC has a very mixed reputation. While some customers have had great experiences with specific technicians, many others report significant issues with communication, reliability, and billing transparency, especially when working through home warranty companies. There are frequent complaints about no-shows, poor follow-up, and feeling overcharged for services.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Brick Street Plumbing & HVAC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 40/100
Communication 35/100
Pro Tip

If using them through a home warranty, document every interaction and get clear quotes for any 'extra' charges.

Plumbing
HVAC
Pros & Cons

✓ What Works Well

  • Some very professional technicians
  • Good work on specific installations
  • Locally owned

✗ Areas to Improve

  • Poor communication and no-shows
  • Billing transparency issues
  • Difficult to reach
Frequently Asked Questions
  • Why are they so hard to reach?
  • Are they honest about warranty work?
  • Why are there extra charges?
User Feedback

Great local company.

Very frustrating experience.

They never answer the phone.