Brident Dental & Orthodontics
2121 W Walnut St, Garland, Texas, 75042
Reviews for this location are highly polarized. While some patients appreciate the care provided by Dr. Lee and find the staff helpful, many others report significant issues with billing, unexpected closures, and difficulty reaching the office by phone. The consensus suggests a lack of administrative stability, which overshadows the clinical work for many long-term patients.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep physical copies of all payment receipts, as billing discrepancies are a common complaint at this location.
✓ What Works Well
- Dr. Lee is thorough and compassionate
- Clean office environment
- Helpful with insurance explanations
✗ Areas to Improve
- Frequent billing errors and double charging
- Difficulty reaching staff by phone
- Unexpected office closures
- Why am I still getting bills for paid services?
- Is this location still open?
Clinical care is good, but the office management is a mess.
Hard to get a hold of anyone for appointments.
Billing department needs a major overhaul.
- Category Health & Medical
- City Garland
- State Texas
- Postcode 75042
- Country United States
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