Brident Dental & Orthodontics
753 N McDonald St, McKinney, Texas, 75069
Patients are deeply divided here. While some praise Dr. Suh for her gentle touch and professional care, many others report a frustrating, factory-like experience. Common complaints include long wait times, aggressive upselling of unnecessary treatments, and a rigid policy that prevents parents from accompanying children. The billing department is frequently cited as a major pain point, with many feeling nickel-and-dimed.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Call the office directly instead of the corporate line to avoid scheduling headaches.
✓ What Works Well
- Dr. Suh is highly skilled and gentle
- Some staff members are very friendly
- Convenient location
✗ Areas to Improve
- Excessive wait times
- Aggressive upselling of services
- Restrictive parent-in-room policy
- Why can't I go back with my child?
- Why was I billed for services I didn't authorize?
The corporate call center is a total hassle.
They push financial plans over patient comfort.
Dr. Suh is worth the 45-minute drive.
- Category Health & Medical
- City McKinney
- State Texas
- Postcode 75069
- Country United States
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