5023 E 56th St, Suite 203, Indianapolis, Indiana, 46226
Patients generally praise Dr. Koya for her gentle touch and professional demeanor, often noting that she makes them feel comfortable during procedures. However, the office suffers from significant administrative issues, including long wait times and poor communication regarding insurance and scheduling. While the clinical work is often described as spot on, the front desk experience is frequently cited as a major pain point. Many patients feel the office is disorganized, leading to frustration for those expecting a smooth visit.
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Always confirm your specific procedure type with the front desk before arriving to avoid being turned away for a 'consultation only' visit.
✓ What Works Well
✗ Areas to Improve
Clinical care is great but the admin side is a mess
Front desk staff can be rude and disorganized
Good bang for the buck if you can get past the wait