Health & Medical · Dental & Orthodontics

Bright Now! Dental & Orthodontics - Indianapolis, IN

5023 E 56th St, Suite 203, Indianapolis, Indiana, 46226

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

Patients generally praise Dr. Koya for her gentle touch and professional demeanor, often noting that she makes them feel comfortable during procedures. However, the office suffers from significant administrative issues, including long wait times and poor communication regarding insurance and scheduling. While the clinical work is often described as spot on, the front desk experience is frequently cited as a major pain point. Many patients feel the office is disorganized, leading to frustration for those expecting a smooth visit.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Always confirm your specific procedure type with the front desk before arriving to avoid being turned away for a 'consultation only' visit.

Pros & Cons

✓ What Works Well

  • Dr. Koya is gentle and professional
  • Painless procedures
  • Friendly clinical staff

✗ Areas to Improve

  • Excessive wait times
  • Poor front desk communication
  • Confusing billing and insurance practices
Frequently Asked Questions
  • Why was I charged for a cleaning I didn't receive?
  • Is it normal to wait two hours for a scheduled appointment?
User Feedback

Clinical care is great but the admin side is a mess

Front desk staff can be rude and disorganized

Good bang for the buck if you can get past the wait

Location Details
Street: 5023 E 56th St, Suite 203
Neighborhood: Indianapolis
City: Indianapolis
State: Indiana
Postcode: 46226
Country: United States
Location
5023 E 56th St Suite 203, Indianapolis, IN 46226
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.