Bright Now! Dental & Orthodontics - Surprise, AZ
13820 W Bell Rd, Suite 5, Surprise, Arizona, 85374
This office has a polarized reputation. Many patients love the compassionate care and the gentle nature of the dentists, especially for those with dental anxiety. Conversely, a significant number of reviews highlight major issues with billing, aggressive sales tactics, and poor communication regarding treatment plans. It seems to be a hit-or-miss experience depending on the specific staff member.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request a detailed breakdown of costs before any procedure to avoid the 'surprise' billing common in these reviews.
✓ What Works Well
- Compassionate care for anxious patients
- Friendly hygienists
- Modern technology
✗ Areas to Improve
- Aggressive sales tactics
- Billing and insurance confusion
- Inconsistent front office staff
- Why are the treatment plans so expensive?
- Do they really need all those X-rays?
Rosa is a fantastic hygienist.
Billing department is a nightmare.
Dr. Matthews is very gentle.
- Category Health & Medical
- City Surprise
- State Arizona
- Postcode 85374
- Country United States
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