Bright Star Sapphire Dental - Pediatric & General Dentistry
25-15 Broadway, Fair Lawn, New Jersey, 07410
Bright Star Sapphire Dental is a polarizing practice. Many parents praise the doctors for their skill and patience with children, especially those with special needs. However, there are numerous, serious complaints regarding the front desk staff's attitude, billing errors, and long wait times. While the clinical care is often rated highly, the administrative experience is a significant pain point for many.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this practice, be prepared to be very proactive in monitoring your billing and confirming all appointments.
✓ What Works Well
- Skilled and patient doctors
- Great with children with special needs
- Modern facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Frequent billing errors
- Long wait times
- Are the billing practices honest?
- Is the staff professional?
Dr. Kleyman is great with kids.
Front desk staff needs improvement.
Billing issues are a recurring problem.
- Category Health & Medical
- City Fair Lawn
- State New Jersey
- Postcode 07410
- Country United States
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