943 S Irby St, Unit A, Florence, South Carolina, 29501
Bright Start Dental is highly regarded for its clinical care, with many parents praising the dentists and assistants for their patience and skill with children. However, the office is plagued by severe administrative issues, particularly regarding phone communication and scheduling. Many parents express extreme frustration with the inability to reach the office, leading to missed appointments and a feeling of being undervalued.
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If you have trouble reaching them by phone, try visiting the office in person to schedule or confirm appointments.
✓ What Works Well
✗ Areas to Improve
The dentists are great, but the front office is a nightmare.
I love the care my kids get, but I can never get an appointment.
The staff is rude and unorganized.