3675 S College Ave, Suite 20, Fort Collins, Colorado, 80525
Clients appreciate the agency's ability to find coverage for difficult-to-insure properties and their competitive pricing. However, there is a recurring frustration regarding communication, specifically the difficulty in reaching local agents versus national call centers. While many find the staff smart and helpful, others feel ghosted after the initial sale.
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They excel at complex commercial and niche property insurance, but standard service requests can be slow.
✓ What Works Well
✗ Areas to Improve
Saved me half of what I was paying.
Hard to get a hold of someone for modifications.
Very smart and professional agents.