284 Memorial Ct, C, Crystal Lake, Illinois, 60014
Patients generally find the office welcoming and the staff professional. Dr. Heaton is praised for his attention to detail and ability to put nervous patients at ease. While most reviews are positive, there are serious concerns raised in a few reviews regarding unprofessional comments and billing transparency.
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They offer nitrous oxide for patients with high anxiety, which is a major plus for many.
✓ What Works Well
✗ Areas to Improve
The staff makes you feel like family.
Dr. Heaton explains procedures clearly.
Some staff interactions have been problematic.