15 Riverside Ave, Bristol, Connecticut, 06010
Bristol Health Orthopedics & Spine Health is highly regarded for its surgical expertise, with many patients praising the doctors for their skill and ability to resolve complex issues. However, the administrative side of the practice is a frequent source of frustration, with complaints about poor communication, long wait times, and difficulty reaching the office. Patients are generally satisfied with the medical care but often find the office experience to be disorganized.
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If you have a complex issue, try to get a direct line to the clinical team rather than relying on the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are brilliant, but the office is a nightmare.
Great care, but be prepared for administrative headaches.
The medical care is top-notch, but the office needs better management.