4829 Commercial Dr, Suite 1, New Hartford, New York, 13413
The office receives praise for its friendly clinical staff and successful treatment outcomes. However, a recurring theme of poor administrative management, long wait times, and rigid scheduling policies frustrates many. Patients feel the office is overbooked, leading to a 'number, not a person' experience.
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✓ What Works Well
✗ Areas to Improve
Great doctors, poor front office
Scheduling is a nightmare
Clinical results are spot on