Broad Street Dental
Health & Medical · Dentistry

Broad Street Dental

1241 S Broad St, Wallingford, Connecticut, 06492

Google Maps Updated: 14 May 2026
Authenticity Score: 60/100
About

Broad Street Dental (formerly Nova Dental) has a very mixed reputation. While some patients report positive experiences with specific dentists and staff, there are significant complaints regarding administrative disorganization, poor communication, and inconsistent quality of care. Many patients feel the practice has declined in quality, leading to frustration and a loss of trust.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
16
Lowest

We analyze 56 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 35/100
Pro Tip

Always verify your insurance coverage directly with your provider before agreeing to any major treatment plans here.

High volume of billing complaints
Inconsistent patient experience
Pros & Cons

✓ What Works Well

  • Some staff members are very kind and helpful
  • Convenient location
  • Some patients report quick and easy visits

✗ Areas to Improve

  • Poor administrative communication and disorganization
  • Inconsistent quality of dental work
  • Reports of rude or dismissive staff
Frequently Asked Questions
  • Why was my appointment canceled?
  • Are these procedures really necessary?
User Feedback

I felt like I was at a car dealership, not a dentist office.

The staff is nice, but the management is disorganized.

I'm tired of the surprise bills after my visits.

Location Details
Street: 1241 S Broad St
Neighborhood: Wallingford
City: Wallingford
State: Connecticut
Postcode: 06492
Country: United States
Location
1241 S Broad St, Wallingford, CT 06492
Quick Info
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