Broadway Mall Dental
200 Broadway Mall, Hicksville, New York, 11801
Patients generally praise the clinical skill and friendly demeanor of the dentists, particularly Dr. Lungu. Many report a welcoming environment and efficient service for routine care. However, some users express frustration with administrative policies, specifically regarding appointment cancellations and billing disputes. A few negative experiences highlight concerns over the handling of complex procedures like root canals.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before the appointment to avoid surprise billing.
✓ What Works Well
- Friendly and accommodating staff
- Efficient and quick service
- High clinical skill in routine procedures
✗ Areas to Improve
- Strict and sometimes harsh cancellation policies
- Billing and insurance transparency issues
- Inconsistent experience with complex dental work
- Do you accept my insurance?
- Can I get an emergency appointment?
Staff is spot on with scheduling
Dr. Lungu is very thorough
Billing department needs better communication
- Category Health & Medical
- City Hicksville
- State New York
- Postcode 11801
- Country United States
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