6352 Brockport Spencerport Rd, Brockport, New York, 14420
The hospital is generally praised for its compassionate and knowledgeable veterinary care. However, many clients report significant issues with front desk communication, long wait times for appointments, and billing transparency. The experience is often described as a mix of great medical care and frustrating administration.
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They are very busy, so try to book routine appointments months in advance.
✓ What Works Well
✗ Areas to Improve
The vets are great, but the front office makes me want to leave.
They saved my pet's life, but the billing was a nightmare.
Great care, but be prepared for long waits.