705 W Oakland St, Broken Arrow, Oklahoma, 74012
Patients are split on their experience here. Many praise the doctors for being attentive and life-saving, while others report significant frustration with the front desk staff and administrative errors. Communication seems to be a major pain point, with reports of lost records and unreturned calls. When the clinical team is on point, it is a great spot, but the office management often leaves people feeling ignored.
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If you need a prescription refilled, call early in the week and follow up with the assistant directly rather than relying on the main line.
✓ What Works Well
✗ Areas to Improve
Front desk needs a serious attitude adjustment.
Doctors are great, but the office is chaos.
Billing issues are a recurring headache.