2601 Kelley Pointe Pkwy, #201, Edmond, Oklahoma, 73013
This agency is generally well-regarded for its friendly and helpful staff, with many clients praising the ease of switching and the cost savings. However, there are some significant complaints regarding billing issues, poor communication, and difficulty resolving claims. While many customers have had a positive experience, the negative feedback suggests that service consistency can be an issue. It is recommended to be proactive in managing your policy details.
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If you have a complex issue, try to speak with the office manager or the agent directly to ensure it is handled correctly.
✓ What Works Well
✗ Areas to Improve
Saved me $100 a month
Great customer service
Frustrating billing experience