7108 Brookfield Plaza, Springfield, Virginia, 22150
Brookfield Dental Associates has a very loyal patient base, with many praising the friendly staff and the gentle care provided by the hygienists. However, there are some serious complaints regarding administrative issues, including billing disputes, rude behavior, and appointment scheduling problems. It's a practice where the clinical care is often good, but the administrative experience can be very hit-or-miss.
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If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Staff is very friendly.
Billing is a headache.
Great for kids.