Brookings Health System
300 22nd Ave, Brookings, South Dakota, 57006
Brookings Health System is a polarizing facility. While many patients have had wonderful experiences, particularly in the birthing center, there is a significant volume of complaints regarding the Emergency Room. Issues range from rude staff and dismissive doctors to billing errors and misdiagnoses. It seems to be a facility where the quality of care depends heavily on which department you visit.
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If you have a non-emergency issue, try to schedule through a clinic rather than using the ER to avoid the high-stress environment and potential billing confusion.
✓ What Works Well
- Excellent birthing center and OB care
- Some highly compassionate and skilled nurses
- Modern medical equipment
✗ Areas to Improve
- Inconsistent and often rude ER staff
- Frequent billing and administrative errors
- Reports of misdiagnosis in the ER
- Why is the billing process so confusing?
- Is the ER reliable for serious emergencies?
- How do I resolve a billing dispute?
Great for babies, but avoid the ER if you can.
The staff is hit or miss; some are angels, others are dismissive.
Billing department is a total nightmare.
- Category Health & Medical
- City Brookings
- State South Dakota
- Postcode 57006
- Country United States
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