506 Western Ave, Brookville, Ohio, 45309
Clients often describe this clinic as a place that treats pets like family, with many highlighting the staff's emotional support during difficult times. However, there is a vocal minority complaining about pricing transparency and perceived lack of urgency in emergency situations.
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They are known for sending thoughtful memorial cards and paw prints after a pet passes.
✓ What Works Well
✗ Areas to Improve
They really care about the animals.
The billing process can be confusing.
Compassion is their strong suit.