Broomfield Dental Group
1140 US-287, Suite 200, Broomfield, Colorado, 80020
Patients are deeply frustrated by a broken administrative system. While some find the clinical care decent, the reliance on an overseas call center and poor billing practices are major pain points. Many report being ghosted, misbilled, or unable to reach the office. It is a classic case of good doctors trapped in a bad business model.
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If you have a billing dispute, document every call and request a direct email contact, as the call center often lacks the authority to resolve issues.
✓ What Works Well
- Some individual dentists are kind and skilled
- Convenient location
- Some staff members show genuine empathy
✗ Areas to Improve
- Abysmal communication via call center
- Frequent billing errors and surprise charges
- Difficulty scheduling or canceling appointments
- Why is it impossible to reach the office directly?
- Why am I being billed for services already paid?
- Are they actually accepting new patients?
The call center is a total nightmare.
Great clinical care ruined by terrible admin.
Billing is a mess, watch your statements.
- Category Health & Medical
- City Broomfield
- State Colorado
- Postcode 80020
- Country United States
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