Broward Community & Family Health Centers
1295 NW 40th Ave, Suite 200, Lauderhill, Florida, 33313
The clinic receives polarized feedback. While patients love specific providers like Dr. Maxton for their compassion and expertise, the administrative side is a major pain point. Long wait times, difficulty reaching the office by phone, and referral issues are common complaints. When the staff is on point, it feels like family, but the operational side often leaves patients frustrated.
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Try to get the direct extension of your provider's assistant to bypass the main call center.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Supportive prenatal care
- Friendly individual staff members
✗ Areas to Improve
- Extremely long wait times
- Poor phone communication
- Administrative and referral errors
- Why is it so hard to reach someone by phone?
- Do I need a referral for this appointment?
Dr. Maxton is a gem
The phone system is a disaster
Wait times are not worth the trouble
- Category Health & Medical
- City Lauderhill
- State Florida
- Postcode 33313
- Country United States
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