Health & Medical · Primary Care

Brown Health Medical Group Primary Care, Cranston (formerly Coastal Medical)

1500 Pontiac Ave, Suite 101, Cranston, Rhode Island, 02920

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients generally praise the comprehensive and patient-focused care at this practice. Many have been with their doctors for decades and appreciate the personalized attention. However, there are recurring complaints about the front desk staff being rude or difficult to deal with, which can detract from the overall experience.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 89/100
Admin Efficiency 60/100
Pro Tip

If you have issues with the front desk, try using the patient portal for scheduling and communication.

Comprehensive primary care
On-site lab services
Pros & Cons

✓ What Works Well

  • Comprehensive and patient-focused care
  • Long-term patient relationships
  • Responsive doctors

✗ Areas to Improve

  • Rude front desk staff
  • Occasional billing issues
  • Difficulty reaching office by phone
Frequently Asked Questions
  • Is the office accepting new patients?
  • How do I schedule a sick visit?
User Feedback

My doctor is the best

Front desk needs better customer service

Great care, but administrative issues

Location Details
Street: 1500 Pontiac Ave, Suite 101
Neighborhood: Cranston
City: Cranston
State: Rhode Island
Postcode: 02920
Country: United States
Location
1500 Pontiac Ave Suite 101, Cranston, RI 02920
Quick Info
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