727 East Ave, Building 2, Pawtucket, Rhode Island, 02860
This practice is highly valued for its long-term patient relationships and the quality of its primary care physicians. Patients appreciate the thoroughness and kindness of doctors like Dr. Kennedy. However, there are recurring complaints about rude front desk staff and communication issues, which have led some long-term patients to leave.
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Use the patient portal for routine requests to avoid phone frustration.
✓ What Works Well
✗ Areas to Improve
Dr. Kennedy is wonderful.
The staff is rude.
Great care, but poor service.