Browns Body Shop
199 Pleasant Grove Rd, Zanesville, Ohio, 43701
Browns Body Shop is widely regarded as the top spot in Muskingum County for collision repair. Customers consistently praise the high quality of the paint and body work, often noting that their cars look brand new again. While some have experienced delays due to parts backorders, the staff is generally seen as polite and helpful. They go the extra mile by cleaning vehicles before pickup, which is a nice touch. Most people feel they are honest and treat customers like family.
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Ask for a clear timeline upfront, but be prepared for potential delays if parts are on backorder.
✓ What Works Well
- Excellent paint and body work
- Friendly and professional staff
- Vehicles returned cleaned
✗ Areas to Improve
- Long wait times for parts
- Communication delays on updates
- Occasional scheduling pushbacks
- How long will my repair take?
- Do you work with my insurance?
- Can you provide a loaner car?
Looks like it came off the showroom floor
Staff kept me informed throughout
Honest and reliable service
- Category Automobile
- City Zanesville
- State Ohio
- Postcode 43701
- Country United States
