Automobile · Auto Repair

Brownstown Automotive Sales & Service

19760 Allen Rd, Brownstown Township, Michigan, 48183

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Brownstown Automotive Sales & Service has a very mixed reputation. While many customers praise their honest, friendly, and affordable service, a significant number of reviews highlight serious issues with repair quality, communication, and customer service. Some customers feel they have been taken advantage of, suggesting that experiences can be highly inconsistent.

Our Review Process
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Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Brownstown Automotive Sales & Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always get a written estimate and clarify the warranty terms before authorizing any work.

Full-service repair
Warranty on repairs
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Affordable pricing
  • Helpful service

✗ Areas to Improve

  • Inconsistent repair quality
  • Poor communication
  • Some reports of unprofessional behavior
Frequently Asked Questions
  • Do you offer a warranty on repairs?
  • How long does a typical repair take?
  • Do you work on all vehicle makes?
User Feedback

Great service, very honest.

Fast turnaround, fair prices.

Staff is friendly and explains everything.