Bruce Walters Ford Sales
302 S Mayo Trail, Suite 1, Pikeville, Kentucky, 41501
Customers are split on their experience here. Many praise the sales team for being helpful and making deals easy, while the service department faces heavy criticism for poor communication, long wait times, and perceived dishonesty. Some folks feel like they get the runaround on repairs and warranty work. It seems hit or miss depending on who you talk to. Overall, the sales side shines brighter than the service side.
We analyze 74 public reviews for Bruce Walters Ford Sales using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate before leaving your car for service.
✓ What Works Well
- Friendly sales staff
- Quick paperwork process
- Good vehicle selection
✗ Areas to Improve
- Poor service communication
- Long repair wait times
- Questionable repair honesty
- Is the service department reliable?
- Do they honor warranties?
- Are the used cars inspected properly?
Sales team is spot on
Service desk needs better training
Communication is lacking
- Category Automobile
- Neighborhood Pikeville
- City Pikeville
- State Kentucky
- Postcode 41501
- Country United States
