1631 Lancaster Dr, Ste 350, Grapevine, Texas, 76051
Dr. Bruner is highly regarded for his surgical skill and direct communication style. Patients appreciate his thoroughness and the time he takes to explain treatment plans. However, there are significant complaints about the office's call center, billing practices, and scheduling errors. While the clinical care is excellent, the administrative side of the practice is a major source of frustration for many.
If you have a follow-up, call the office directly rather than relying on the call center to schedule it.
✓ What Works Well
✗ Areas to Improve
Dr. Bruner is the best.
The call center is a nightmare.
Billing is very disorganized.