Automobile · Dealership Service

Bryan Honda - Service & Parts

4104-A Raeford Rd, Fayetteville, North Carolina, 28304

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Bryan Honda receives mixed feedback. Many customers appreciate the professional service advisors and efficient maintenance, while others express frustration over long wait times and aggressive upselling. The service department is generally seen as reliable for factory-authorized work, though communication lapses are a recurring theme.

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We analyze 72 public reviews for Bryan Honda - Service & Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Request a specific advisor known for clear communication to avoid the common run-around.

Factory Certified
Courtesy Shuttle
Pros & Cons

✓ What Works Well

  • Professional advisors
  • Factory-authorized service
  • Convenient shuttle

✗ Areas to Improve

  • Long wait times
  • Aggressive upselling
  • Communication gaps
Frequently Asked Questions
  • Why is the wait so long for an oil change?
  • Are these recommended services necessary?
  • Can I get a loaner car?
User Feedback

Service is spot on when it goes right.

Wait times are a real drag.

Advisors are helpful if you find the right one.