309 W Tyler St, Gilmer, Texas, 75644
B&S Home Center is a staple in Gilmer, appreciated for its wide inventory and friendly, knowledgeable staff. Many locals prefer it over big-box stores for the personalized service and convenience. However, recent reviews suggest a decline in service quality and organization since a corporate buyout. While many still love the store, some long-time customers have expressed frustration with longer wait times for repairs and inconsistent service. It remains a valuable local resource, but the 'mom-and-pop' feel is shifting.
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If you need equipment repair, ask for an estimated timeline upfront, as wait times have increased recently.
✓ What Works Well
✗ Areas to Improve
Best hardware store in East Texas.
Service has gone downhill since the buyout.
Great for quick trips, but check prices.