Home Services · Energy Efficiency & HVAC

Buffalo Energy, Inc.

5800 Seneca St, Elma, New York, 14059

Google Maps Updated: 20 May 2026
Authenticity Score: 82/100
About

Buffalo Energy is a polarizing company. Many customers are thrilled with their energy efficiency upgrades, noting significant improvements in home comfort and lower bills. However, there is a vocal group of customers who have experienced poor communication, unprofessional behavior, and issues with the quality of work. It seems that while they can deliver great results, the consistency of their service and management is a major pain point for some.

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We analyze 76 public reviews for Buffalo Energy, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 72/100
Communication 60/100
Pro Tip

If you are using a state program, ensure you have all paperwork and expectations clearly documented before work begins.

NYSERDA program participation
Comprehensive energy audits
Pros & Cons

✓ What Works Well

  • Effective energy efficiency upgrades
  • Knowledgeable technicians
  • Good value for energy savings

✗ Areas to Improve

  • Inconsistent customer service
  • Poor communication and follow-up
  • Reports of unprofessional behavior
Frequently Asked Questions
  • Do you participate in NYSERDA programs?
  • What is the warranty on your installations?
  • How long does a typical insulation project take?
User Feedback

My home is much more comfortable now.

Communication was very poor and they didn't return calls.

The crew was professional and did a great job.